One nightmare support situation that comes to mind was the constant breakage of Windows Bitlocker changes caused by tripping the TPM on laptop deployments. You would have to call up the client and walk them through entering a "recovery key" so that the devices could finish restarting and applying the same Windows updates that caused the breakage to begin with. Multiply this X several hundred.As somebody who has experience of helping Windows users online and in person, that is not the picture that comes to mind. I had to deal with failed updates, a fragile file system, a malware-ridden ecosystem, corrupt system files, and activation issues after hardware updates. Oh, and add the fragile registry and system restore too.
Aside from the fact that Windows update is constant churn with gigabytes upon gigabytes of needless data being pushed, the level of system breakage it brings about is almost unfathomable. In the same years running Debian (and derivative) deployments, I had only encountered one instance of breakage and that was due to the device using an obscure CPU arch.
Statistics: Posted by Uptorn — 2024-02-06 23:10